Design work: System 2.0
Problem
A highly advanced web-system made in < frames > with high loading time, dated graphics, confusing charts and above all impossible interactions. Structure trees, checkboxes, radio buttons and text fields filled the system. Different layouts on each page and large introductions for the users. Our clients had a hard time to find the right information. "So many possibilities but so hard to understand". Education in the system was key to be able to use it.
My role
In a task force, we came up with different charts to test on users. A test with variated results. It concluded in two fully new diagrams and updates to those we already had. Simpler diagrams with less interaction and settings but equally informative was the goal.
To show what the users’ wanted to know but could not find. I made changes to the layout enabling the user to see the charts more clearly. Making it a standard to adjust the information showing in the diagrams in the top of the content instead of different locations depending on application, to keep the consistency.
Though the system’s functionality had improved in the earlier version it still looked quite dated. Through studies we got requests for a more “pleasing to the eye”-type of diagram. When exporting to a pdf or PPT, or just on a screen for presentations.
In the settings part of the system I wireframed a systematic guide to make the essential settings with text guidelines instead of leaving the client guessing. After several iterations, I also made the frontend coding for the final version.